Remote Hearings: Best Practices for Virtual Representation
Presented by: Trixy Lora, Crystal Sivert,
& Priscilla Salazar
A practical session focused on effective advocacy in video and phone hearings . This webinar covers SSA’s remote hearing procedures, client preparation techniques, technology troubleshooting, and contingency planning to ensure smooth and professional virtual representation.
Objectives:
Understand SSA’s video/phone hearing formats and procedural expectations.
Prepare clients effectively, including coaching, setting expectations, and reducing anxiety.
Troubleshoot technology, adapt on the fly, and implement contingency plans.
Recorded on 4/1/2026
Objectives:
Understand SSA’s video/phone hearing formats and procedural expectations.
Prepare clients effectively, including coaching, setting expectations, and reducing anxiety.
Troubleshoot technology, adapt on the fly, and implement contingency plans.
Recorded on 4/1/2026